TERMS & CONDITIONS

These Terms & Conditions govern your use of the SIVASAMGI website and any orders placed through it.
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
- Product Information
We strive to provide accurate product descriptions and pricing information. However, there may be typographical errors or inaccuracies. We reserve the right to correct any errors or commissions.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Delhi.

Welcome to SIVASAMGI.com (referred to as the Website), operated by SIVASAMGI. By accessing www.sivasamgi.com, you (User) agree to accept the following Terms and Conditions. These terms are binding and apply each time you access the website. We reserve the right to modify these terms & conditions without prior notice, so please review them regularly. Your continued use of the website constitutes acceptance of any
modifications.

Ownership and Copyright: All rights, including copyright, in this website are owned by SIVASAMGI. Unauthorized use of the website or its contents is prohibited.

Eligibility: By using this Website, you confirm that you are legally eligible to enter into contracts as per the Indian Contract Act of 1872. Users below the age of 18 are prohibited from using/purchasing from this Website.

*Pricing Policy:
We are committed to offering competitive prices for our products on www.sivasamgi.com. All prices listed are inclusive of GST.

Online Payment:
We accept most major credit and debit cards including Visa, MasterCard, and American Express. Your payment details are securely processed, and we will confirm availability and shipping details before processing your order. You agree that the card details provided by you are correct and lawfully owned by you.

*Cancellation and Changes by Customers: 

If you wish to cancel or modify your order, please email us at info@sivasamgi.com. We will make every effort to accommodate your request. However, once an order is submitted, we cannot guarantee cancellation or modification. Please contact us within 2 days of receipt if you receive an incorrect or damaged product.

*Refund &; Exchange Policy:
No Refund & Exchange (only one-time size exchange per customer):
No refund or exchange for used products.
Minor colour and design variations are expected due to display differences or photographic lighting sources.

No refund for incorrect or outdated addresses. No refund after 2 failed delivery attempts. Shipping charges are non-refundable.

*Cash on Delivery (COD Orders):

If a Cash on Delivery order is placed by the customer, it goes through a verification process via WhatsApp or call (via the logistics team). Before the dispatch happens, its mandatory to verify your address and order details. We have all rights to cancel the order if its not been verified within 24 to 48 hours.

*Sale and Promotion:
Sales run until stock lasts, and the duration is at our discretion. We reserve the right to extend, terminate, or modify the sale without prior notice. No returns or exchanges are accepted on sale items.

*Contact Information:
For any queries, contact us at info@sivasamgi.com or WhatsApp on: +91 72195 73565 or DM us on Instagram at @_sivasamgi (Mon-Sat, 11:00 am to 6:00 pm).

Thank you for shopping with US!