RETURNS & EXCHANGE
RETURNS & EXCHANGES
At SIVASAMGI, we’re dedicated to your satisfaction. We are here to ensure your shopping experience is as smooth as possible. Here’s how we handle returns, exchanges, and refunds:
Our products undergo a thorough three- layer quality check before shipping. While we aim to deliver exactly as shown, slight differences may occur due to photography and display settings. Once your order is shipped, it can’t be cancelled or refunded.
– We don’t offer returns, but if you have any concerns about your order, let us know within 24-56 hours/1-3 days of receiving the product via Email or WhatsApp. We are here to assist you. We don’t issue cash refunds. All returns/exchanges are eligible for store credits only.
-Store credit can be provided once product is received back. This process can take between 12-15 days.
– If a defect is found at our end, we’ll exchange the item for you.
– You get one-time size exchange per customer. Make sure to check our size chart in description section below the product before ordering if you need assistance regarding size WHATSAPP/ CALL US AT: +91 72195 73565.
Both-side shipping charges for return/exchange will be borne by the customer, depending upon the weight of the product. We provide reverse pickup.
Thank you for choosing SIVASAMGI.
We appreciate your trust in us!